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Smart Call Management on NGNs (Non-Geographic Numbers) provide UK businesses with the support and control required to manage their incoming calls effectively. The solutions available not only help the business itself Cheap Jerseys Wholesale , but also the incoming caller who will reach the correct department or be greeted in the correct manner because of the call management functions.

The call management solutions include 'auto-attendant' which is commonly known as the IVR Solution (Interactive Voice Response). The IVR is a fantastic way to manage calls and personalise the service, with a corporate image. The 'audio whisper' is a call facility for NGNs that allows the business to distinguish between a business and personal phone call. With both the IVR and audio whisper there is a choice between male and female professional voice artists. There are also different varieties of voices tones. These are heard via short recorded messages that are added to your business 08 or 03 number.

An IVR Solution is the most requested solution for a growing business that is looking to add the professional touch and manage incoming calls effectively. Without realisingyou would have been greeted by an IVR, "Thank you for calling Company A, in order for us to route your call effectively. Please Press 1 or Sales, Press 2 for鈥? This is a typical example of an IVR including a welcome message and department option prompts.

Hosted call management is fast evolving and providing solid support for business telephony. The facilities discussed are available for a UK business of any scale Cheap Jerseys Free Shipping , originally used by large organisations, but becoming increasingly popular in the SME market as they provide the corporate image.

Inbound call management using audio whisperallows the business to ascertain whether the incoming call is a business call or personal call. A short recorded message is used, and plays "this is a business call" on a landline number or mobile phone where you receive the call through your 0800 number, at that point you can decide how the call is answered i.e. answer with a professional phone manner or answer casually.

Along with the IVR and whisper solutions,a diverse range of smart call management facilities for non-geographic 0800 Cheap Jerseys From China , 0845, 0844, 0333, 0345 and 0300 numbers to name a few. Solutions include call divert plans, voicemail to email Cheap Jerseys China , fax to email, call queue control, call recording, call statistics and disaster recovery.

Neil Barrall - About Author:
This article was submitted by Neil Barrall - Managing Director at Telecoms World PLC. Neil is an 0800 numbers, 0845 numbers and 03 number expert. For more information visit our website for additional solutions.

How to present a case for Web site investments Marketing Articles | July 16 Cheap Jerseys , 2009
What happened the last time you needed money for a sales and marketing initiative? Did management sign-off on everything you wanted -- no questions asked? Here's how you convince others that Web investments are a wise decision in a slow economy ...

What happened the last time you needed money for a sales and marketing initiative? Did management sign-off on everything you wanted -- no questions asked?

If they did, congratulations, you're part of the minority. As for the rest of us, we're facing massive cost reductions and "spending" freezes. Everyone is holding back on Web and marketing expenditures.

So what can you do? How can you convince others that Web investments are a wise decision in a slow economy?

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For example, if your company values the cost of each lead acquired off-line at $250 Wholesale Jerseys , then each lead acquired online saves your company $250. Or on the revenue side, if marginal profit on each widget sold is $X, then Y more purchases results in a $X*Y increased profit.

2. Summarize the problem(s) of your current Web site.
Document any known problems and factors that prevent your Web site from meeting the objective above.

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Use quantitative data to support your analysis. For example, subtract the number of acquired Web site leads (or sales) from your Web site's monthly unique visitors. What's left is the number of lost customer acquisition opportunities. (See last week's article to learn
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Use qualitative data. Your customer service and sales reps talk with potential customers everyday. Find out why potential and existing customers call. Was something on the Web site unclear? What did they need? For every prospect that calls, several do not. Use your findings to support yo. Cheap Jerseys China Cheap Jerseys Cheap Jerseys Wholesale Cheap MLB Jerseys China Cheap NHL Jerseys Cheap NFL Jerseys Cheap NBA Jerseys Free Shipping Cheap Authentic NFL Jerseys Cheap NFL Jerseys Wholesale Wholesale Jerseys